This is a wonderful family owned management company! Chris was so warm and professional when we did our move-in inspection – notating and documenting everything, making sure we had no questions/concerns. We stayed in our rental for 5 years – any problems/maintenance were seen to extremely quickly by qualified, professional contractors & service people. The office was very responsive to any communication we sent them and everyone we spoke to with on the team – Chris, Bob and all the lovely ladies in the office were always professional, knowledgeable and polite.
Unfortunately our unit had a fire due to an electrical malfunction with an older dryer. The damage was thankfully not extensive but we had no idea what to do! We called premiere and they had an amazing restoration specialist there for us SAME DAY after hours to help and advise us. The home-owner was less than stellar in the process of resolving the damage to our unit but Bob and the Premier staff were very supportive through the whole process. This is a company that takes care of their properties and also makes sure they maintain great tenant relationships which is a huge benefit to home owners. They are a win-win for owners and tenants and we highly recommend them!
Many thanks to Melissa and Premier Property by providing me great service in working with my property and the local HOA. It is truly appreciated how you responded to my needs and questions.
Thank you Premier Property Management team! Since we initially contacted you about managing a property for us years ago, we have never been disappointed with the service we receive. 100’s of questions, dealing with any issues that arise and finding quality long term tenants-you rise to the occasion. Your service is a level above and we sincerely appreciate every one of you!
I’ve been working with Premier as an owner for over 20 years and never had a problem that wasn’t corrected quickly and professionally. I can’t say enough good things about this company and the personal…. please keep up the great work, I’m looking forward to another 20 years!!!
Great staff! As with any rental property (or any property for that matter), it was not without issues. That being said any time an issue/repair came up, the staff were responsive and resolved the issue. Staff were always courteous and professional with us, and I know for a fact that they went to bat for us at least once with the property owner. Very reasonable and fair company.
We were looking for a home to rent, found the place but reading the reviews on Premier Property Management made us a little hesitate. Long story short, WE had a GREAT experience renting from Premier Property Management. They were on the ball. Any questions asked they would answer. If not, they said they would check and call back which they did. We had to extend our rental for 3 more months due to out of state move. Bob’s team checked with the owner, came back with a fair reasonable extension rate. Heater and Air Condition was no worries. Before the summer and winter began, they called to remind us they were sending vendors to check out the equipment making sure it’s running properly. On a Friday Morning, the water heater broke and leaking. Within a few hours, the plumber was there replacing it. We have two small dogs, TWO pet security deposit and the rental deposit was required. We thought we will never see any of the security deposits back especially the two pet security since most property managers do not return the pet deposit. After the home inspection, BOTH PET and RENTAL deposits were fully returned back to us. They were NOT out to nickel and dime us. Thoughts for renters, we treated our rental as it was our home with loving care!!! We received the check within two weeks in the mail. We recommend Bob, his son Chris and wonderful office team highly…on both of the spectrum..owner looking for a property manager and tenant looking to rent.
Heather Brewer is a pleasure to work with when it comes to HOA violations. Wonderful and great HOA Coordinator. Looking forward to working more with Heather Brewer!
Bob and his team at Premiere Property Management are great! They have always been quick to respond to any questions or concerns I may have. I love that they take such an interest in maintaining their rental properties which is a plus for the property owners. I would highly recommend Premiere Property Management for renters and owners alike!