Premier Property Management Mission:

We are dedicated to using over 40 years of experience in the Las Vegas Real Estate market to help protect our clients investments. We are continually seeking ways to enhance the services we provide so that they can be assured that their properties are well taken care of and tenants are proud of a place to call home

Premier Property Management History:

Premier Property Management opened our doors in 1998. Premier Property Management previously operated under Coldwell Banker Premier Property Management. PPM has grown to manage properties in the Henderson, Las Vegas, North Las Vegas areas.

We are proud members of the BBB Southern Nevada and National Association of Residential Property Managers. Our owner, Bob Page, has been a Las Vegas local for over 48 years and recently celebrated being a member of the Greater Las Vegas Association of REALTORS® for 40 years.

GLVAR the “Voice for Real Estate” in Southern Nevada as a 14,000 member trade Association that has served real estate professionals since 1947. GLVAR represents professionals active in all phases of the real estate industry, including residential sales, property management, appraisal, development, auctions, and commercial sales. With over 60 years of service to its members GLVAR has become a leader in the preservation of private property rights and in issues that impact the real estate industry. GLVAR is one of five local associations in Nevada and the sixth largest local REALTOR® Association in the United States.

Bob Page first received his Real Estate License in 1980, received his Brokers License in 1986 and Property Management Permit in 1992. He got his start in the real estate industry in the 1970’s and 80’s responsible for all sales and loan operations as the Broker for Nelson Development. He also was the Broker for Nevada Savings and Loan under former state Governor, Kenny Guinn.

Bob Page has previously served on the Clark County Master Plan Committee as well as formed the Spring Valley Town Advisory Board. Bob currently holds multiple REALTOR designations such as: Risk Reduction Graduate, and Graduate, REALTOR Institute.

What Makes a Great Property Management Company?

Property Manager leasing new propertyProperty managers are proud members of the customer service industry. Whether it’s speaking to a prospective resident, discussing market analysis with a home owner, or improving business relationships with a fellow property management professional, having great customer service skills is a must. In the competitive marketplace it is no longer enough to say “please and thank you.”

At Premier Property Management, we strive to go  above and beyond the call of duty to meet the demands of every renter, owner, and guest who walks into our property management office.

The most professional and successful property managers will have the following traits in common.

Attentive. They need to pay attention to what a client is actually saying. Truly listen to each and every word, without letting your focus waver. You must be willing to pay attention to the details. It’s also important to be on time for appointments and alert clients of cancellations in a timely manner. A real customer service agent must be attentive to the unspoken needs of both residents and homeowners, as well.

Positive. Remaining upbeat and using positive language when presented with the most challenging or frustrating of situations is critical. In simple terms, “keep your cool.” As a property manager you will meet confrontation head on and often without warning. You never know who will walk into your office and for what reason so approaching every situation with a smile and a good attitude will help you resolve issues quickly and effectively. But there is a fine line between positivity and sounding disingenuous or sarcastic, so just be aware of how you’re coming across.

Personable. At Premier Property Management,  we strive to relate to tenants, owners, and other employees. We try and be able to put ourselves in another person’s shoes so that we can better understand and respond to unique situations. Everyone is from a different background; however, customer service agents must be able to relate to each person on a one-to-one basis. Most likely you’ve rented in the past or are currently renting—think about how you would like to be treated by your own property manager.

Calm. Often residents and homeowners enter a property manager’s office in distress. When these instances occur, you must be able to respond calmly to stressful situations. Role playing possible scenarios with your coworkers can help you practice keeping calm under pressure. Another tip: Try to keep your office clean and tidy because messy spaces can cause anxiety or added stress. Make it a peaceful and inviting place for your residents and owners to visit.

CONTACT Premier Property Management

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